Privacy Policy

Privacy Policy – Harmony at the Barn

Last updated: 13 May 2026

Harmony at the Barn is a women-only holistic massage practice based in the UK. I take your privacy and confidentiality very seriously.

1. Who is responsible for your data?

Harmony at the Barn
info@harmonyatthebarn.co.uk
Phone: 07889 351544

I am the data controller for the personal information I collect about you.

2. What information I collect

I may collect:

• Contact details – name, email address, phone number.
• Booking details – appointment dates, times, services booked.
• Health and wellbeing information – information you choose to share on intake or consultation forms that is relevant to providing safe massage treatments.
• Payment information – I do not store full card details myself; payments are processed securely by my payment provider.

3. How I use your information

I use your information to:

• Book and manage your appointments.
• Provide safe and appropriate massage treatments.
• Contact you about your bookings (confirmations, changes, follow-up).
• Keep basic records for tax and accounting purposes.

I will not sell your data or share it with third parties for marketing.

4. Legal basis for using your data

I rely on:

• Contract – to provide the treatments and services you book.
• Consent – for any health information you choose to share and for optional marketing communications.
• Legal obligation – to keep certain records for tax and insurance purposes.

You can withdraw your consent for non-essential uses at any time.

5. How long I keep your information

I keep your information only for as long as needed:

• Booking and treatment records: usually up to 7 years (or longer if required by my insurer or law).
• Enquiry emails and messages: usually up to 2 years.

After this, information is securely deleted or anonymised.

6. How your information is stored and protected

Your information may be stored in:

• Secure booking and payment systems.
• Password-protected email and devices.

I take reasonable steps to keep your data safe, including using strong passwords and limiting access to only what is necessary.

7. Sharing your information

I may share limited information with:

• Service providers who help run the business (e.g. booking, payment, email systems), under contracts that protect your data.
• Professional advisers (e.g. accountant, insurer) where needed.
• Authorities if required by law or to protect someone’s vital interests.

I do not share your information for unrelated marketing.

8. Your rights

Under UK data protection law, you have rights including:

• To access a copy of your personal data.
• To correct inaccurate or incomplete data.
• To request deletion of your data in some circumstances.
• To restrict or object to certain types of processing.
• To withdraw consent where I rely on consent.

To exercise these rights, please contact me at info@harmonyatthebarn.co.uk.

You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how I handle your data: www.ico.org.uk.

9. Changes to this policy

I may update this policy from time to time. The latest version will always be available on my website.